Privacy policy
The short version. Reevly reads your Google mail, calendar, contacts and files only to do the work you ask of it. Your data lives on a server of its own, just for you. We never sell it, never use it for ads, and never use it to train AI models. Nobody at Reevly reads it unless you ask us to, or we must to keep the service safe or obey the law. You can take your data with you and have it deleted at any time.
Who we are
Reevly ("Reevly", "we", "us") is an AI chief of staff at reevly.ai. This policy explains what information Reevly collects, how it is used, who else handles it, and the choices you have. Questions go to support@reevly.ai.
What Reevly collects
Your account
Your name and email address from Google sign-in, your subscription status, and the assistant name and settings you choose. Card details are entered with our payment processor and never reach our servers.
Data from your Google account
When you connect Google, you choose to give Reevly access to:
- Gmail: to read and sort your mail, add labels and stars, archive or move messages to the trash when you ask, and create drafts. Reevly cannot send email.
- Google Calendar: to read your events for your daily brief and meeting prep, and to create or change events (for example a calendar hold) when you ask.
- Google Contacts: to look up the people you work with and add or update a contact when you ask.
- Google Drive and Google Docs: to find and read files you ask about, edit a Google Doc after you say yes, and save Reevly's own notes and backups in your Drive.
- Your email address: to know which Google account is connected.
What Reevly writes down
To be useful over time, Reevly keeps working notes for you: the people you work with, your meetings, your tasks and the preferences you teach it. We call this your brain. It is stored on your own server and backed up to a folder in your own Google Drive.
Usage and logs
How much AI each account uses (counts and cost, not what was written), and technical logs that help us fix problems. We do not write the contents of your email or messages to our logs.
How we use it
Only to run Reevly for you: to triage your inbox, draft replies, prepare your day and meetings, keep your notes, answer your questions, and keep your account and billing working. We also use account and usage information to prevent abuse and to keep the service secure.
We do not sell your data. We do not use it for advertising. We do not use it, or let anyone else use it, to train AI models.
Google API Services: Limited Use
Reevly's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
In practice that means data we receive from Google APIs:
- is used only to provide and improve the features you see and use in Reevly;
- is transferred to others only as needed to provide those features (the service providers listed below), to comply with the law, or as part of a merger or sale of the business with notice to you;
- is never used or transferred for advertising, including personalized or retargeted ads, and never sold;
- is never used to train, develop or improve generalized AI or machine learning models;
- is not read by any person at Reevly, unless you give us permission for specific messages (for example in a support request), it is needed for security reasons such as investigating abuse, it is needed to comply with the law, or it has been aggregated and anonymized for internal operations.
Who handles your data
Reevly uses a small number of service providers. Each one handles only what it needs to do its job.
| Provider | What it does | What it sees |
|---|---|---|
| Render | Hosts your private Reevly server and its encrypted disk, in the United States. | Your Reevly server and the data on it. |
| Anthropic | Provides the Claude AI model that reads and writes for you. | The text Reevly sends it to do a task (for example an email to summarize). Anthropic does not train its models on this data under its commercial terms. |
| Our AI gateway | Our own server (self-hosted LiteLLM) that passes each AI request to Anthropic and keeps each account inside its usage cap. The Anthropic key is held only there. | Requests pass through it on their way to Anthropic. It records usage counts and cost per account, not the content. |
| Google sign-in, and your Gmail, Calendar, Contacts and Drive, which you connect. | Your Google account, as it always does. | |
| Supabase | Keeps the list of accounts and subscriptions, and runs the sign-in step that connects your Google account. | Your email address, subscription status and the address of your Reevly server. Not your mail or notes. |
| Our payment processor | Takes payment for your subscription. | Your card and billing details. We never see your full card number. |
If you choose to connect other services (for example Dropbox, Telegram or a meeting recorder), Reevly exchanges data with them only to do what you set up, and their own privacy policies apply.
How we protect it
- Every customer runs on a separate server with its own disk. Your data is not mixed with anyone else's.
- All traffic is encrypted in transit (HTTPS). Your Google sign-in tokens are encrypted at rest with AES-256-GCM, and the server disk is encrypted at rest by our host.
- Your Reevly is behind a sign-in, and only you can reach it.
- Access to production systems is limited to the few people who run the service, and they do not read customer data except as described in the Limited Use section above.
No system is perfectly secure. If a breach affects your data, we will tell you without undue delay.
How long we keep it
- While you are a customer: we keep your data so Reevly can work for you.
- When you cancel: you keep access for 7 days to download your data. Then your Reevly server is stopped, and its data, including your brain and your Google tokens, is deleted within 30 days.
- Backups in your Google Drive are yours. We never delete them; you can keep or delete them.
- Account and billing records (your email, subscription and payment history) are kept as long as the law requires for tax and accounting.
Your choices
- Take your data with you: download your brain from Reevly's settings at any time, or keep the backups in your own Drive.
- Disconnect Google: disconnect in Reevly's settings, or remove Reevly at myaccount.google.com/permissions. Reevly then stops reading your Google data.
- Delete your data: email support@reevly.ai from your account's address and we will delete your Reevly server and its data within 30 days.
- See or correct your information: email us and we will help.
Children
Reevly is for adults using it for their own work. It is not meant for anyone under 18.
Changes
If we change this policy in a way that matters, we will tell you by email before the change takes effect. The date at the top shows the latest version.